How demand-responsive water heaters can unlock Australia's electricity grid

Water heaters are batteries Australia already owns. A simple certificate can pay them to help the grid.

Presented byAlastair McDowell, EnergyAE
EventAll-Energy Australia, 29 October 2026

Based on the Demand Response Certificate white paper by Dr Dean Clift and Alastair McDowell. Dean Clift works part-time for Rheem Australia; EnergyAE models water heaters for many manufacturers. No product is promoted here.

Australia's energy transition is constrained not by supply, but by peak demand.

A day in the life of a water heater

A typical summer day, NSW 8:00am 12:30pm 6:15pm Peaking plant Water heater Spot price Hot water use (illustrative) Water heater electricity (illustrative) $207/MWh $17 NSW average, summer 2025 30% 10% 60% 12am 6am 12pm 6pm 12am
01

The timing problem

Why the grid's costly hours are the evening ones, and why today's water heaters add to them.

NSW supply and demand across a day

Total use (incl. rooftop solar) Demand on the grid Rooftop solar Utility solar Wind Coal, gas, hydro, batteries, imports
SummerAutumnWinterSpring

Source: AEMO, NSW 2025.

Expensive ways to meet the evening peak

Peaking generation

Gas plant that runs a few hundred hours a year.

Grid-scale batteries

Storage built to shift solar into the evening.

Network upgrades

Poles, wires and substations sized for the peak.

There is a cheaper solution.

Solution: demand-responsive water heaters

Heat pump or element 80% stored heat cold in 12:30pm Solar window: heating

Water heater = cheap thermal battery that can shift load away from morning & evening peaks to midday solar

02

Batteries and today's incentives

Australia already pays for home batteries. Water heater incentives pay for how much energy is saved, never for when.

Incentives drive massive uptake: home batteries

0 20k 40k 60k 80k 100k 120k 140k 160k 86k 121k 125k 141k 2020 2021 2022 2023 2024 2025 2026 Cheaper Home Batteries Program starts 1 July 2025 472,667 in the program's first year 2020 to mid-2025: industry chart, read from image (source to confirm). From July 2025: CER installation data.

More than 500,000 home batteries in about 13 months, paid through STCs in the SRES.

Thermal and electric batteries

Home batteryDemand-responsive water heater
What it shiftsAny household load, or exportIts own hot water, about 5 to 6 kWh a day
Storage20 to 30 kWh usable on averageAbout 13 kWh of heat in a 250 L tank
Cost per kWhAbout $208 of incentiveAbout $92 of extra hardware
WearCapacity fades with useWater and steel: no capacity loss
Complementary. The water heater carries its own load, so the battery is free for the rest of the house.

Incentives drive massive uptake: water heaters

0 40k 80k 120k 160k 2016 62k 2017 64k 2018 67k 2019 65k 2020 74k 2021 99k 2022 122k 2023 163k 2024 136k 2025 112k NSW Victoria Rest of Australia VEU heat pump water heaters, 2019 NSW incentive introduced, 2022

2025 may still rise: certificates can be created up to 12 months after installation. Source: CER.

Today's energy efficiency incentives do not account for time-of-use

STCs  ∝  (Eref − Enew) × deeming years
0 100 200 300 400 kWh per month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Eref: reference electric water heater, 3,590 kWh a year Edisplaced = Eref − Enew: 2,320 kWh a year Enew: heat pump water heater, 1,270 kWh a year

The certificate counts the annual total. The time of day never enters it.

Simplified illustration: EnergyAE simulation, AS/NZS 4234:2021 zone 3, against an electric heater at 97% with no standing losses.

For the grid, when a water heater runs can matter more than how efficient it is.
03

Demand response certificates

A simple certificate, calculated the same way as STCs, that pays for when energy is used.

Barriers to demand response today

The benefits are well evidenced in theory and in early field trials. Uptake is still minimal.

  • Households don't know demand response can save them money
  • Few aggregators can control water heaters at scale
  • Few tariffs pass on five-minute wholesale prices
  • Little pays households for deferring network upgrades, beyond overnight controlled load
  • Smarter controllers add cost that nothing pays back
STCs  =  energy displaced (MWh a year) × 10 years
DRCs  =  demand response electricity
(MWh a year) × 10 years
Counts only if that electricity cost $0 or less, on balance, at spot prices over the year.
  • Uses the same AS/NZS 4234 simulation as STCs
  • One new input: AEMO five-minute spot prices
  • A plain timer heats by the clock, so it earns nothing
  • Proposed: electricity bought at $0 or below is not counted against STCs
TRNSYS, Transient System Simulation Tool

TRNSYS: transient system simulation

How a product would be assessed

Manufacturer designs the control

Any strategy, using only what the heater can observe.

→

Modeller simulates a year

The product's AS/NZS 4234 TRNSYS model, plus AEMO spot prices.

→

DRCs counted and checked

Demand response electricity, the $0 test, Legionella and 45°C delivery.

→

Regulator audits and approves

The same path STC claims follow today.

Manufacturers already hold these models for STCs, so applications could open within three months of a scheme starting.

How it was tested

14 water heaters, simulated for a year in TRNSYS on six control tiers: electric tanks, R290 and CO2 heat pumps, 180 L and 320 L, with and without a 3.6 kW element.

TierControlLink to the heater
T0Thermostat, no demand responseNone
T1Timer: heats 10am to 4pm and 9pm to 7amNone
T2, T3Element on when prices are negative or lowOne-way signal
T4, T5As T3, weighted by how full the tank isTwo-way, reads the tank

Demand response certificates by water heater

0 5 10 15 20 25 30 Lowest system in the row Up to the highest Electric tank, 180 L 3.6 kW element 19 Electric tank, 320 L 3.6 kW element 20 Heat pump with element, 180 L integral, 2.5 and 4 kW 19 Heat pump with element, 320 L integral and split 21 to 25 Timer only (T1) no communications 0 DRCs: moves 13 to 45 MWh, but at a net cost above $0 DRCs per system, two-way control (tier T5)

Any tank with an element earns about 20 DRCs. A plain timer earns none.

Wholesale electricity cost: efficiency plus timing

$0 $100 $200 $300 $400 Wholesale electricity cost, $ a year $426 Thermostat (T0) $311 Demand response (T5) 27% lower Electric tank, 320 L $168 Thermostat (T0) $95 Demand response (T5) 44% lower Heat pump with element, 320 L (4 kW)

Timing cuts the wholesale cost of the same water heater by a quarter to almost half.

Benefits of a demand response certificate scheme

Households

  • Lower upfront cost for flexible appliances
  • Lower bills on tariffs that reward timing
  • Lower wholesale prices for everyone
  • No change in behaviour required

Networks

  • Better use of existing assets
  • Better reliability
  • Faster electrification

The grid and generators

  • Lower peak demand and grid stress
  • More midday demand for solar, less curtailment
  • Network upgrades avoided or deferred

Retailers and aggregators

  • New retail plans that pass on wholesale prices
  • The critical mass large aggregators need

Three decisions for regulators

What is a DRC worth, and who funds it?

The white paper suggests aligning its value with the network cost avoided.

How do DRCs stack with STCs, VEU and ESS?

Proposed: electricity at $0 or below is left out of STC energy use.

Which control tiers qualify?

No link, a one-way signal, or two-way control that reads the tank.

The same day, replayed

A typical summer day, NSW 8:00am 12:30pm 6:15pm Peaking plant Water heater Spot price Hot water use (illustrative) Water heater electricity (illustrative) $207/MWh $17 NSW average, summer 2025 30% 10% 60% 12am 6am 12pm 6pm 12am Dashed: on a standard thermostat

Demand-responsive water heaters can unlock Australia's energy grid

Reduced grid stress, deferred network infrastructure, maximised renewable utilisation, lower household energy bills.

Alastair McDowell · Director, EnergyAE
alastair.mcdowell@energyae.com · energyae.com

Based on the Demand Response Certificate white paper by Dr Dean Clift and Alastair McDowell. EnergyAE Ltd (NZ) / EAE Pty Ltd (AU)
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