Neopower 250L (NA41-SS250A)
Rebates up to
$1,365
STC $600 · VEEC $765 (VIC)
Replace-electric, medium household, best zone. Enter your postcode below for exact figures.
VIC Solar Homes rebate
$1,400
50% of installed price, point-of-sale — locally-made tier. Stacks with STC/VEEC above.
VIC only. Assumed eligible, not confirmed against the live Solar Victoria product list.
AS/NZS 4234 energy savings
78%
vs the standard's reference electric storage water heater, medium household, best zone.
Register data as at CER (STC) 2026-04-30 · VEU 2026-07-01
Specifications
| Type | Integral split |
| Refrigerant | R32 |
| Tank volume | 250 L |
| Tank material | 316 stainless steel |
| Rated heating capacity | 3.5 kW |
| Rated power input | 0.865 kW |
| Sound level | 53 dB(A) |
| Hot water delivery | 60 °C |
| Operating ambient | -7 to 43 °C |
| Tank height | 1625 mm |
| Tank diameter | 620 mm |
| Heat pump weight | 50 kg |
| Tank weight (empty) | 62 kg |
| Warranty | Tank 15 years; heat pump unit, controller and sensors 6 years |
Specs from: Neopower official website, Premium Split Heat Pump (Stainless Steel Tank) product page (neopower.com.au); public CER SRES / VEU / ESS registers.
Certificate rebate by postcode
Registered certificate values
Every scheme this model is registered for, by zone. STCs at $40, VEECs at $85, ESCs at $30 (reference prices as at 2026-07-07). Claim year 2026, medium household.
SRES — STCs (national)
| Zone 1 | 12 STCs | $480 |
| Zone 2 | 12 STCs | $480 |
| Sydney (Z3) | 14 STCs | $560 |
| Melbourne (Z4) | 15 STCs | $600 |
| Canberra (Z5) | 15 STCs | $600 |
VEU — VEECs (Victoria)
| Zone | Repl. electric metro / regional | Repl. gas | Energy savings |
|---|---|---|---|
| Melbourne (Z4) | 8 / 9 | 7 | 77.8% |
| Canberra (Z5) | 8 / 9 | 7 | 76.8% |
ESS — ESCs (NSW)
Not yet registered for ESCs.
Certificate counts are computed from the model's registered performance data using the current regulated equations. A lodged claim depends on the specific installation, household size, and the scheme rules in force at creation. Energy savings % is against the AS/NZS 4234:2021 reference electric storage water heater for that zone, medium household, calculated from the model's registered performance data.
The Neopower NA41-SS250A is a premium split-system heat pump water heater: an outdoor R32 heat pump unit (931 x 407 x 551 mm, 50 kg net) piped to a 250 L Australian-made 316 stainless steel tank (620 mm diameter, 1625 mm tall, 62 kg net), manufactured by Earthworker Energy Cooperative in Morwell, Victoria. The heat pump unit and tank can be separated by up to 3 metres. Rated heating capacity is 3.5 kW with a rated power input of 865 W (max input 1250 W), sound output of 53 dB, and a 60 degC outlet temperature.
The heat pump operates across an ambient range of -7 to 43 degC, with a rated water yield of 70 L/hr and refrigerant charge of 770 g of R32.
This model shares its heat pump unit with the NA42-SS315A, differing only in tank size. Warranty is 15 years on the tank, with 6 years on the heat pump unit, controller and sensors.
Registered model codes
NA41-SS250A
Homeowners
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