Panasonic 400L (HE-UM40CR-HE-TM400AHR)
Rebates up to
$1,480
STC $640 · VEEC $765 (VIC) · ESC $840 (NSW)
Replace-electric, medium household, best zone. Enter your postcode below for exact figures.
VIC Solar Homes rebate
$1,400
50% of installed price, point-of-sale — locally-made tier. Stacks with STC/VEEC above.
VIC only. Assumed eligible, not confirmed against the live Solar Victoria product list.
AS/NZS 4234 energy savings
77%
vs the standard's reference electric storage water heater, medium household, best zone.
Register data as at CER (STC) 2026-04-30 · VEU 2026-07-01
Specifications
| Type | Standalone split |
| Refrigerant | CO2 (R744) |
| Tank volume | 400 L |
| Tank material | Vitreous enamel (glass-lined) steel, magnesium anode |
| Rated heating capacity | 4 kW |
| Rated power input | 0.8 kW |
| COP | 5 (AS/NZS 5125 test condition 4: DB 32.5 degrees C / WB 26.3 degrees C, inlet water 21.0 degrees C) |
| Sound level | 37 dB(A) |
| Hot water delivery | 63 °C |
| Tank height | 1705 mm |
| Tank diameter | 700 mm |
| Heat pump weight | 41 kg |
| Tank weight (empty) | 130 kg |
| Warranty | Heat pump 10 years parts and labour |
Certified to
Specs from: Panasonic HE-UM60CR/HE-UM40CR CO2 Heat Pump Owner's Operation & Installation Manual (2025); NewGen Solar Panasonic distributor page; public CER SRES / VEU / ESS registers.
Certificate rebate by postcode
Registered certificate values
Every scheme this model is registered for, by zone. STCs at $40, VEECs at $85, ESCs at $30 (reference prices as at 2026-07-07). Claim year 2026, medium household.
SRES — STCs (national)
| Zone 1 | 12 STCs | $480 |
| Zone 2 | 11 STCs | $440 |
| Sydney (Z3) | 14 STCs | $560 |
| Melbourne (Z4) | 16 STCs | $640 |
| Canberra (Z5) | 16 STCs | $640 |
VEU — VEECs (Victoria)
| Zone | Repl. electric metro / regional | Repl. gas | Energy savings |
|---|---|---|---|
| Melbourne (Z4) | 8 / 9 | 7 | 77.2% |
| Canberra (Z5) | 8 / 8 | 7 | 75.9% |
ESS — ESCs (NSW)
| Zone | Repl. electric metro / regional | Repl. gas metro / regional | Energy savings |
|---|---|---|---|
| Sydney (Z3) | 26 / 26 | 11 / 11 | 69.8% |
| Canberra (Z5) | 27 / 28 | 12 / 11 | 67.7% |
Certificate counts are computed from the model's registered performance data using the current regulated equations. A lodged claim depends on the specific installation, household size, and the scheme rules in force at creation. Energy savings % is against the AS/NZS 4234:2021 reference electric storage water heater for that zone, medium household, calculated from the model's registered performance data.
The Panasonic HE-UM40CR is a split-system CO2 (R744) heat pump water heater paired here with the 400 L HE-TM400AHR glass-lined tank. The outdoor heat pump unit heats water circulated through a water loop to the tank rather than transferring refrigerant directly, and is rated at 4.00 kW heating output with 0.80 kW electric input at AS/NZS 5125 test condition 4, giving a COP of 5.00. The unit is rated to operate down to -10 degrees C outdoor ambient.
R744 is a natural refrigerant with a GWP of 1. The system delivers hot water at 63 degrees C, with no electric backup element referenced in the manual. The same tank is also registered under a vitreous-enamel AU-made variant (PHE-400AGR) against the same heat pump unit.
The same heat pump and tank combination is registered under the codes above. Certificate values are the same across those variants.
Registered model codes
HE-UM40CR-HE-TM400AHR, HE-UM40CR-PHE-400AGR
Homeowners
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