Panasonic 400L (HE-UM60CR-PHE-400AGR)
Rebates up to
$1,510
STC $640 · VEEC $765 (VIC) · ESC $870 (NSW)
Replace-electric, medium household, best zone. Enter your postcode below for exact figures.
VIC Solar Homes rebate
$1,400
50% of installed price, point-of-sale — locally-made tier. Stacks with STC/VEEC above.
VIC only. Assumed eligible, not confirmed against the live Solar Victoria product list.
AS/NZS 4234 energy savings
80%
vs the standard's reference electric storage water heater, medium household, best zone.
Register data as at CER (STC) 2026-04-30 · VEU 2026-07-01
Specifications
| Type | Standalone split |
| Refrigerant | CO2 (R744) |
| Tank volume | 400 L |
| Tank material | Vitreous enamel |
| Rated heating capacity | 6.5 kW |
| COP | 6.11 |
| Sound level | 37 dB(A) |
| Hot water delivery | 63 °C |
| Tank height | 1703 mm |
| Tank diameter | 711 mm |
| Heat pump weight | 46 kg |
| Tank weight (empty) | 116 kg |
| Electric backup | None (heat pump only) |
| Warranty | 10 years (parts and labour) |
Specs from: Panasonic Australia CO2 heat pump product specifications (NewGen Solar distributor listing); public CER SRES / VEU / ESS registers.
Certificate rebate by postcode
Registered certificate values
Every scheme this model is registered for, by zone. STCs at $40, VEECs at $85, ESCs at $30 (reference prices as at 2026-07-07). Claim year 2026, medium household.
SRES — STCs (national)
| Zone 1 | 12 STCs | $480 |
| Zone 2 | 12 STCs | $480 |
| Sydney (Z3) | 15 STCs | $600 |
| Melbourne (Z4) | 16 STCs | $640 |
| Canberra (Z5) | 16 STCs | $640 |
VEU — VEECs (Victoria)
| Zone | Repl. electric metro / regional | Repl. gas | Energy savings |
|---|---|---|---|
| Melbourne (Z4) | 9 / 9 | 8 | 79.6% |
| Canberra (Z5) | 8 / 9 | 7 | 77.9% |
ESS — ESCs (NSW)
| Zone | Repl. electric metro / regional | Repl. gas metro / regional | Energy savings |
|---|---|---|---|
| Sydney (Z3) | 27 / 28 | 12 / 12 | 72.9% |
| Canberra (Z5) | 28 / 29 | 13 / 12 | 70.3% |
Certificate counts are computed from the model's registered performance data using the current regulated equations. A lodged claim depends on the specific installation, household size, and the scheme rules in force at creation. Energy savings % is against the AS/NZS 4234:2021 reference electric storage water heater for that zone, medium household, calculated from the model's registered performance data.
The Panasonic HE-UM60CR-PHE-400AGR is a split-system CO2 (R744) heat pump water heater: a 6 kW-class outdoor heat pump unit paired with a 400 L vitreous-enamel storage tank, the largest tank in the PHE range. The heat pump delivers up to 6.5 kW of heating with a declared COP of 6.11, and operates down to -10 degrees C outdoor temperature.
R744 is a natural refrigerant with a GWP of 1. The system delivers hot water at 63 degrees C with no electric backup element. No stainless-steel equivalent is listed for the 400 L tank size.
Panasonic and its distributors publish a 10-year parts-and-labour warranty across the CO2 heat pump range.
Registered model codes
HE-UM60CR-PHE-400AGR
Homeowners
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