VIVA 270L (VIVA270-1)
Rebates up to
$2,405
STC $640 · VEEC $765 (VIC) · ESC $840 (NSW) · Solar Homes up to $1,000 (VIC)
Replace-electric, medium household, best zone. Federal STCs plus the better of VIC (VEECs and Solar Homes) or NSW (ESCs). Enter your postcode below for exact figures.
VIC Solar Homes rebate
$1,000
50% of installed price up to this cap, point-of-sale. Included in the VIC total above.
VIC only. This model is on Solar Victoria's product list.
AS/NZS 4234 energy savings
70%
vs the standard's reference electric storage water heater, medium load, best zone.
Register data as at CER (STC) 2026-04-30 · VEU 2026-08-05
Specifications
| Type | Integral all-in-one |
| Refrigerant | R290 |
| Tank volume | 270 L |
| Sound level | 43 dB(A) |
| Hot water delivery | 75 °C |
| Warranty | Parts 7 years; tank and refrigeration components parts and labour 5 years |
Specs from: VIVA Heat & Air product page (vivaheat.com.au/heatpump.html); public CER SRES / VEU / ESS registers.
Certificate rebate by postcode
Registered certificate values
Every scheme this model is registered for, by zone. STCs at $40, VEECs at $85, ESCs at $30 (reference prices as at 2026-07-07). Claim year 2026, medium household.
SRES — STCs (national)
| Zone 1 | 12 STCs | $480 |
| Zone 2 | 12 STCs | $480 |
| Sydney (Z3) | 15 STCs | $600 |
| Melbourne (Z4) | 16 STCs | $640 |
| Canberra (Z5) | 15 STCs | $600 |
VEU — VEECs (Victoria)
| Zone | Repl. electric metro / regional | Repl. gas | Energy savings (small load) |
|---|---|---|---|
| Melbourne (Z4) | 9 / 9 | 7 | 65.2% |
| Canberra (Z5) | 8 / 9 | 7 | 62.4% |
ESS — ESCs (NSW)
| Zone | Repl. electric metro / regional | Repl. gas metro / regional | Energy savings (medium load) |
|---|---|---|---|
| Sydney (Z3) | 26 / 27 | 11 / 11 | 70.4% |
| Canberra (Z5) | 27 / 28 | 11 / 11 | 66.9% |
Certificate counts are computed from the model's registered performance data using the current regulated equations. A lodged claim depends on the specific installation, household size, and the scheme rules in force at creation. Energy savings % is against the AS/NZS 4234:2021 reference electric storage water heater for that zone and load size, calculated from the model's registered performance data, or taken directly from the register where it publishes a savings figure. VEU registers this data at the small load (the step-down load for a medium-rated system) and ESS at the medium load, so the two schemes' figures differ for the same zone.
The VIVA 270L is an all-in-one integral heat pump water heater: the compressor, fan and evaporator share the same cabinet as the 270 L tank, with no separate outdoor unit. It uses R290 refrigerant with a variable-speed, full-inverter compressor, and a built-in Wi-Fi module for remote monitoring and control.
The unit operates at 43 dB(A) and heats water to 75 degrees C, with a built-in anti-legionella cycle. VIVA advertises an A++ energy rating and TUV SUD certification for the range.
VIVA backs the unit with a 7-year parts warranty, extending to 5 years parts and labour on the glass-lined tank and refrigeration components. The manufacturer’s website does not publish rated heating capacity, power input, COP, dimensions, weight, or ambient operating range for this model.
Registered model codes
VIVA270-1
Homeowners
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