Data Plates
All products come with a data plate which denotes the system specifications. The data plate is attached to the outside of a unit.
Data plates must be included for all VEU/ESS submissions.
The data plate includes details such as model name, electrical details, water tank capacity, refrigerant type and charge/mass, rated heating capacity and power input.
Check: Do the model names in the data plates exactly match the test reports, AS/NZS 2712 and 3498 certificates, tank drawings and what is submitted in the VEU portal?
All in one systems vs Split systems
- For all-in-one systems, there will only be one data plate since the HP and tank and integrated.
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All in one system dataplate
- For split systems, there will be one data plate for the HP unit and one data plate for the tank unit.
For example, see data plate for a 500L tank and HP unit:

Tank unit data plate
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HP unit data plate
Control settings and model names
Often times, a HP will be tested for AS/NZS 4692/5125, but subsequently a ‘commercial’ system using this tank will be developed, requiring different control settings than the original ‘residential’ tank version.
Even though the 4692 & 5125 results will be identical for systems with just a change to control settings, the new commercial system must have a different name to the original.
For split systems, this means the tank model name must incorporate the commercial settings and system name. Otherwise, the commercial system cannot be distinguished from the residential system.
This means the AS/NZS 4692 & 5125 reports must refer to both tank model names, or a manufacturer declaration is required to show their equivalence.
Worked example
Emerald Energy develops a split system for residential with following names:
- System name: EE-HWS-RCHPOU/EE-HWS-RCHP-300
- HP unit name: EE-HWS-RCHPOU
- Tank model name: EE-HWS-RCHP-300
There should be two dataplates - one for the HP and one for the tank. There is no data plate showing the full system name. The AS/NZS 4692 test report will refer to the tank model name, and the AS/NZS 5125.1 test report will refer to the full system name.
Later, Emerald Energy creates a new version of this product for commercial use, with increased set point and reduced dead-band. The new naming:
- System name: EE-HWS-RCHPOU/EE-HWS-RCHP-300-1
- HP unit name: EE-HWS-RCHPOU
- Tank model name: EE-HWS-RCHP-300-1
The “-1” is added to the tank model name to denote commercial. Other brands may use a “-C” or similar for commercial.
A new data plate is needed for the tank including the “-1”. There is no data plate showing the full system name. The AS/NZS 4692 test report will refer to the tank model name, and the AS/NZS 5125.1 test report will refer to the full system name.
Either update the 4692/5125 test reports to include the commercial version model names, or write a manufacturer declaration to show equivalence for the two models, stating the only difference is the control settings.