Commercial Application Status Follow-up
Client-facing status update for submitted VEU or ESS applications.
When to use
Use when the client asks for an update, or when EnergyAE is proactively following up after the expected processing window.
Subject
[{AExxx}] {Client} - Application Status Update
Template
Hi {ClientName},
A quick update on the {Project / Product Range} application status.
Current status:
- VEU Activity 44: {Status / Not applicable}
- ESS IHEAB: {Status / Not applicable}
The application was submitted on {Submission Date}. Commercial applications commonly take around 6 to 10 weeks to be assessed.
Next step:
{State the next action, for example: waiting for scheme review, waiting for invoice payment, responding to RFI, checking portal status, or following up with the scheme administrator.}
If you would like to check directly:
- VEU portal: https://veu.esc.vic.gov.au/vpr/s/
- VEU product register: https://veu.esc.vic.gov.au/vpr/s/productregister
- TESSA portal: https://tessa.energysustainabilityschemes.nsw.gov.au/ipart
- IPART accepted products list: https://tessa.energysustainabilityschemes.nsw.gov.au/ipart?id=accepted_products
We will let you know as soon as there is an approval, RFI, or other action required.
Kind regards,
{SenderName}
Notes / placeholders
- Use portal status wording where available.
- If the application is outside the expected window, state whether EnergyAE will contact ESC or submit a TESSA enquiry.