HPWH Intelligence Platform
Australia and New Zealand's central resource for heat pump water heater industry intelligence, compliance, and performance tools
Introduction
The HPWH Intelligence Platform is a web-based SaaS application serving the full heat pump water heater ecosystem across Australia and New Zealand. Built on a foundation of validated simulation models and years of commercial compliance work, the platform delivers physically accurate performance tools, regulatory intelligence, structured compliance pathways, and professional workflow automation. Users range from energy-curious consumers to manufacturers, installers, importers, regulators, and government agencies.
Feature Categories
1. Simulation and Performance Tools
The technical core of the platform, powered by a validated Python simulation engine.
- Visual performance simulator: animated hot water temperature, heat pump capacity, and COP over 1-7 days under user-defined conditions, with energy cost and savings outputs
- Residential HPWH simulation tool: annual simulation estimating STC/VEEC/ESC entitlements
- MEPS estimation tool: upload a 5125 report, run the Appendix H simulation, receive suggestions for improvement
- Demand response tool: test DR control logic and see impact on annual costs, element/HP usage, and kWh shifted
- Lifetime cost of ownership: compare ESWH, gas, and HPWH across purchase price, efficiency, and projected energy/emissions
2. Compliance and Certification Tools
End-to-end support for navigating the AU/NZ regulatory landscape.
- Eligibility checker: decision-tree questionnaire producing applicable schemes, required documents, likely rebate range, and identified gaps
- Scheme pathway planner: structured questionnaire generating a tailored testing, certification, and compliance plan with step-by-step guidance
- Product compliance roadmap: per-product visual showing progress, cost estimates, timelines, and contact details for labs and certifiers
- Compliance pathway budgeting screen: input quoted costs to estimate total spend
- Certificate estimator: commercial HPWH certificate volume and value across all applicable schemes
- Certificate price tracking and scheme comparison tables
- CER round timeline tracker: submission windows, audit phases, and finalisation milestones
- Checklist downloads: PDF checklists per scheme
3. Data Analysis and Testing Tools
Tools for extracting value from lab test data and standard reports.
- AS/NZS 5125.1 report analyser: upload a test report, receive COP performance visuals with market-wide benchmarking and distribution overlays, exportable data tables
- AS/NZS 5125.1 raw test data analysis: upload a CSV of raw test data, receive regression coefficients and COP/power/capacity plots at 5K increments
- Product assessment tool: input product specs, receive a scored assessment across efficiency, noise, durability, demand flexibility, and other dimensions
- Price-performance map: scatterplot ranking all market products by retail price vs COP or annual energy savings
4. User and Product Management
Structured tools for companies managing products and compliance progress.
- User profile: declare user type, input company details, set product defaults used across the platform
- Product database: physical parameters, testing and certification checklist per product, certificate upload with automatic data extraction, expiry date tracking
- Client portal: guided model upload workflow (product type, applicable scheme, document prompts) feeding directly into SharePoint, eliminating data-chasing
- Company dashboard: key metrics at a glance
5. Market Intelligence and Directory
Ongoing industry awareness and market visibility tools.
- News and regulatory updates
- Buyer/seller directory: company listings and advertising
- Sales data and market analytics (executive/manager users)
6. Professional Tools by User Type
Targeted toolsets for specific professional audiences.
Plumbers and Installers
- Hot water delivery and sizing tool: enter postcode, existing system, house size, and tariff to receive product recommendations with annual costs, payback periods, incentives, and equipment cost
- Product comparison tool: side-by-side comparison of 2-3 selected products
- Installation guidance manual lookup
- RAG chatbot trained on installer and technician domain knowledge
Importers and Manufacturers
- Chinese-language interface and localisation
- ANZ market requirements guide: designs, features, specs, sizing, and regulatory limits
- Laboratory testing guidance
- HPWH Manufacturers Handbook: ebook covering everything needed to enter the AU/NZ market
- Compliance pathway tools (see Section 2)
Executives and Managers
- Price-performance map
- Sales data dashboards
7. AI and Knowledge Tools
- Compliance chatbot: RAG model trained on scheme documentation, standards, and regulatory guidance
- Installer/technician chatbot: domain-specific RAG for field professionals
- Certificate and document data extraction: automatic parsing of uploaded test reports and certificates
8. Platform and Community
- User feedback portal
- Pricing tiers: Free, Entry, and Premium; company licensing validated by email domain