EnergyAE / Knowledge Base

Residential Portal Access Request

Request CER, VEU, and IPART/TESSA portal access and confirm signatory readiness.

When to use

Send during project initiation. Portal access and signatory readiness should be confirmed before submission week.

Subject

[{AExxx}] {Client} - Scheme Portal Access

Template

Hi {ClientName},

As part of project setup, can you please confirm portal access for the schemes we are targeting?

For CER/SRES:

  • Please confirm whether EnergyAE will submit the application or prepare the files for your team to submit.
  • Please confirm the applicant entity and authorised contact for the CER application.

For VEU:

  • Please confirm your organisation has a VEU portal account.
  • Please add EnergyAE as a secondary user using this email address: {EAE Portal Alias}.
  • Please confirm the applicant entity and signatory.

For NSW ESS:

  • Please confirm your organisation has a TESSA account.
  • Please add EnergyAE as a secondary user using this email address: {EAE Portal Alias}.
  • Please confirm the authorised signatory and their availability during {Submission Window}.

Once access is added, please let us know and we will test login access from our side.

Kind regards,

{SenderName}