Commercial Third-party Communication Routing
Request agreed communication routing for labs, certification bodies, and scheme administrators.
When to use
Send at kickoff or before testing starts when a test lab, certification body, or regulator may communicate directly with the client. This prevents EnergyAE being blind to technical decisions or delays.
Subject
[{AExxx}] {Client} - Third-party Communication Routing
Template
Hi {ClientName},
To keep the project moving smoothly, can we please agree the communication routing for third parties involved in this project?
Our preference is that EnergyAE is copied on technical exchanges with:
- test laboratories
- certification bodies
- scheme administrators
- any manufacturer or supplier providing technical inputs
The most important emails for us to see are:
- EN 14511 test conditions
- test schedules and delays
- test results and draft reports
- lab RFIs or technical questions
- certification evidence
- scheme administrator RFIs
If you prefer to manage any third-party relationship directly, that is fine. In that case, please forward all relevant technical exchanges to us within 2 business days so we can identify issues early.
For this project, please confirm the main contacts and preferred routing:
- Test lab: {Lab Contact / Routing}
- Certification body: {Certification Contact / Routing}
- Manufacturer or supplier: {Supplier Contact / Routing}
- Scheme administrator: {Scheme Contact / Routing}
Kind regards,
{SenderName}
Notes / placeholders
- Save confirmed contacts in the project contacts register.
- Use this for testing projects where lab decisions affect performance-map quality.