EnergyAE / Knowledge Base

Commercial Portal Access Request

Request VEU and TESSA portal access and confirm signatory readiness.

When to use

Send during project initiation. Portal access and signatory readiness must be confirmed before submission week, not discovered at lodgement.

Subject

[{AExxx}] {Client} - VEU and TESSA Portal Access

Template

Hi {ClientName},

As part of project setup, can you please confirm portal access for the schemes we are targeting?

For VEU Activity 44:

  • Please confirm your organisation has a VEU portal account.
  • Please add EnergyAE as a secondary user using this email address: {EAE Portal Alias}.
  • Please confirm the applicant entity and signatory who will be used for the application.

For NSW ESS IHEAB:

  • Please confirm your organisation has a TESSA account.
  • Please add EnergyAE as a secondary user using this email address: {EAE Portal Alias}.
  • Please confirm the authorised signatory in your organisation.
  • Please confirm that this person will be available during the planned submission window: {Submission Window}.

EnergyAE can prepare and lodge the submission as your agent where portal permissions allow, but the client-side applicant and authorised signatory details must be in place before lodgement.

Once access is added, please let us know and we will test login access from our side.

Kind regards,

{SenderName}

Notes / placeholders

  • Use the client-specific EnergyAE alias where available.
  • If only one scheme applies, delete the other section.
  • Record the successful login date in the PIC.